PRIVACY POLICY

1. Data controller

The company responsible for processing your data under this Privacy Policy is:

At DPD LANZAROTE, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

2. Applicable regulations

This Privacy Policy has been developed in compliance with:

  • General Data Protection Regulation (GDPR) (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

3. Personal data

Personal data is information that identifies you or makes you identifiable. Visiting the website does not imply that you have to provide any personal data. However, if you do provide such data, it will be processed lawfully and in accordance with the principles and rights set out in the GDPR and the LOPDGDD.

4. Purposes, legal basis, and duration of processing

We will process the data you provide us with for the following purposes:

  • 1. Improve your experience when browsing the website:
    Legal basis: User consent.
    Duration: As long as the user does not revoke their consent and for the time established by law, with a minimum duration of 3 years.
  • 2. Customer management and provision of consulting services:
    Legal basis: Performance of a contract or implementation of pre-contractual measures.
    Duration: During the contractual relationship and for the time necessary to comply with legal obligations.
  • 3. Sending commercial communications about our products and services:
    Legal basis: User consent or legitimate interest in the case of current customers.
    Duration: Until the user objects or revokes their consent.
  • 4. Compliance with legal obligations:
    Legal basis: Compliance with a legal obligation.
    Duration: The time necessary to comply with legal obligations.

5. Categories of personal data

Depending on the purposes, we may process the following categories of personal data:

  • Identifying information: first name, last name, ID number/foreign resident ID number, postal address, email address, telephone number.
  • Professional details: position, company.
  • Browsing data: IP address, device type, operating system, browser type.

6. Transfer or disclosure of personal data and international transfers

Your data will not be communicated or transferred to third parties unless there is a legal obligation to do so or it is necessary for the provision of our services (in which case the interested party will be duly informed).

In general, we hire service providers located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

If an international data transfer is necessary, we will ensure that the security and legitimacy of the processing is guaranteed through adequacy decisions, standard clauses, binding corporate rules, or other instruments approved by the supervisory authorities.

7. Security measures

We have adopted the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the data stored, and the risks to which it is exposed.

8. Rights of data subjects

You have the right to:

  • Access your data and obtain confirmation about its processing.
  • Correct inaccurate data or request its deletion when it is no longer necessary.
  • Request the restriction of the processing of your data.
  • Object to the processing of your data.
  • Request the portability of your data.
  • Not to be subject to automated individual decision-making.

You can exercise these rights by contacting us at dpdlanzarote@proton.me. If you believe that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

9. Data Protection Officer (DPO)

DPD LANZAROTE has appointed a Data Protection Officer, responsible for ensuring compliance with this policy and applicable regulations. You can contact our DPO at:

10. Processing of data relating to minors

If at any time DPD LANZAROTE detects that a minor under 14 years of age has provided personal data, we will proceed to its immediate cancellation. Likewise, parents or guardians may in any case contact DPD LANZAROTE to block or cancel the personal data of minors in their care.

11. Social media

The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended to review and read the conditions of use and privacy policy of the social network at the time of registration.

DPD LANZAROTE reserves the right to remove from its social networks any information published by third parties that violates the law, incites to do so, or contains messages that undermine the dignity of people or institutions. As well as the right to block or report the profile author of these messages.

12. Cookies

A cookie is a small file that is downloaded and stored on the user’s computer when they access a web page. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize the user.

The user has the option of preventing the generation of cookies, by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookies Policy.

13. Changes to the Privacy Policy

DPD LANZAROTE reserves the right to modify this policy to adapt it to new legislative or jurisprudential developments, as well as to industry practices. In such cases, we will announce on this page the changes introduced with reasonable anticipation of their implementation.

Last updated: 09/18/2024

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